Travel coverage in Mexico

How it works

No hardware, no contract. Your phone is the device.

Buy your coverage herePick the length of your stay and add the people traveling with you.
Download the Ambermex appSign in with your own number: US and Canada numbers work with +1.
Press the panic button if you need helpOur monitoring center answers in English, calls your emergency contacts and alerts local authorities (911 Mexico).

Your trip, organized in the app

Everything you need if something happens, in the same app as your panic button.

My documentsKeep a copy of your passport, visa, insurance and reservations. They open only with your phone’s lock (face, fingerprint or passcode), and you can share them as a PDF with a consulate or your family. The monitoring center never sees them.
My itineraryAdd where you stay, your flights and your road trips. If you ask for help, the monitoring center knows where you are staying that day.
Check-ins at key momentsThe night you arrive, after each flight or road trip, the app asks if everything is OK. One tap and one location reading, never continuous tracking. If there is no answer in 24 hours, your emergency contacts are notified.

Length of stay	Account holder	Each additional traveler
1 week	US$29	US$15
1 month	US$59	US$35
3 months	US$149	US$95

What you get

Panic button in the app, answered 24/7 in English
Your location shared with the monitoring center during an alert
Calls to your emergency contacts and a report to local authorities
“Travel with me”: share a trip with the people you choose
My documents, my itinerary and check-ins at key moments of your trip
On the 3-month plan, the monitoring center also follows up if you miss a check-in
App reminders before your coverage ends

Good to know

Coverage applies only within Mexico. There is no monitoring service in the US or Canada.
We do not send personnel. We notify, contact and follow up.
It does not replace 911. Keep local emergency numbers at hand.
You need a phone with data and the Ambermex app.

Get covered

You will pay securely with Stripe. Your receipt and renewal reminders go to your email.

Questions

When does my coverage start?

The moment your payment goes through. It lasts 7, 30 or 90 days from then. The exact start and end dates appear in the app and in your confirmation email.

Does it renew automatically?

No. We email you 3 days and 1 day before it ends with a link to renew. If you do nothing, it simply ends.

Does it work in the US or Canada?

No. Coverage applies only within Mexico. The app keeps working for messages, but there is no monitoring service outside Mexico.

What happens when I press the panic button?

Our monitoring center receives your alert and location, contacts you in English, calls your emergency contacts and reports to local authorities. We do not send personnel.

Who can see my documents?

Only you. Each copy opens with your phone’s lock, and the monitoring center and the other travelers in your purchase never see it. The copy does not replace your original documents. You can delete them anytime; they are deleted when you delete your account.

Do you track my location all the time?

No. At key moments of your itinerary the app asks if everything is OK and takes one location reading when you confirm. Your location is shared with the monitoring center during an alert, or when you choose to share a trip.

What happens if I don’t answer a check-in?

You get a reminder after 12 hours. After 24 hours your emergency contacts are notified, and on the 3-month plan the monitoring center as well, which may call you. A check-in is not an emergency alert: to ask for help, use the panic button.

Can I get a refund?

Write to contacto@tecnologiasamber.com and we will review your case. If a refund is issued, your coverage ends at that moment. See the terms.

Traveling to Mexico? Help in English is one tap away.